Welcome to the Xaxius Support Ticket System

Our regular business hours are Monday thru Friday from 9:00 a.m. to 5:00 p.m. EST.

During these hours you can expect a 4 hour response to your support issues.

If you require MISSION CRITICAL TECHNICAL SUPPORT please call 1.877.866.9492 and select option 2 for support.
(Mission Critical support will be billed at a priority rate based on your contract)

All support requests must have a ticket number prior to ANY work being completed, including MISSION CRITICAL issues.

Click on the SUBMIT A REQUEST tab link above.
Once having registered, you'll be able to submit tickets for our prompt attention.

You can also submit a request or send us an email at support@xaxius.com.